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AI Centred Web Services for the F&B industry
![Waste Optimisation](/assets/landing-page/waste-optimisation.png)
![Promotions](/assets/landing-page/promotions.png)
![Operational Optimisation](/assets/landing-page/operational-optimisation.png)
![Lightning Speed Integrations](/assets/landing-page/lightning-speed-integrations.png)
$300 billion Food wasted in restaurants per year$1 million potentially missed revenue per year
![Background](/assets/landing-page/why-iblinkx-bg.png)
Why iBlinkX?
Centralize Your Data
- Seamlessly connect over 20 advanced tools using iBlinkX POS such as, Inventory Optimizer, Advanced Analytics & Reporting, Quality Control Audit and many more.
- Centralize your restaurant data on one platform.
Cut multiple software costs
- iBlinkX brings together all the software solutions that restaurants and ghost kitchens use into one AI-backed platform.
- Save up to 50% on back-of-house systems such as, ERP, Quality Control and Analytics Reporting.
Elevate Team Efficiency
- Increase your staff's efficiency by 40% through time savings on automated workflows and order printing.
Dedicated Customer Support Team
- Receive the full-time technical support from personalized Account Manager throughout the entire service period.
AI Suggestions All The Way
- Leverage iBlinkX’s AI engine to provide unimaginable predictions allowing you to plan way ahead of your competition.
- Use iBlinkX’s generative AI assistant to prescribe and suggest how to give you the best business outcome across all your workflows.
Services
![My Pulse](/assets/dine-in/my-pulse.png)
Customer Reviews & Analysis System
My Pulse
- Manage all of your customer reviews & ratings from all social Media platforms including Trip Advisor, Facebook & Online Food Marketplaces
- Perform customer AI powered sentiment analysis and get suggestions on how to improve your offerings
- Display the most popular words and topics from customer reviews about your restaurant
- Allow customers to leave a feedback & reviews by scanning the QR code on the table
![Neighbourhood Pulse](/assets/dine-in/neighbourhood-pulse.webp)
Restaurant Market Analysis by Area
Neighbourhood Pulse
Discover the market competition by area, product, volume and price to stay up-to-date with the latest market trends
- Discover the market competition by area, product, volume and price to stay up-to-date with latest market trends and get recommendations on how to respond
- Track promotions & price changes your competitors are offering
- Know what is happening in your neighbourhood and get recommendations of what to sell and how to price it
![CRM & Recommendation Engine](/assets/dine-in/recommendation-engine.png)
Promotional Content and Loyalty Programs
AI Campaign Recommendation Engine
- Keep track of loyal customer profiles and preferences
- Send marketing newsletters with promotional offers to your customers
- Suggest recommended menu items to your customers using our AI Recommendation Engine
![AI Inventory Optimiser](/assets/dine-in/ai-inventory.png)
Inventory & Supply Chain Management System
AI-Powered Inventory & Supply Chain Optimiser
Turn Waste into Profit: automated “just-in-time” campaign recommendations, before food expires and turns to waste
Demand Forecasting: Prevent stock-outs by aligning inventory levels & yields with anticipated demand
Customized Alerts: Receive real-time notifications for critical inventory, low stock, expired items or spikes in demand
Optimized Reordering: Automatically generate purchase orders ensuring items are restocked on time.
Order Labeling & Packing: create labels with unique codes including batch numbers to help track the order status
![Business Analytics](/assets/dine-in/ai-business-analytics.png)
Analytics & Reporting System
Advanced Business Analytics
Gain insights into areas of profit, loss, and ,missed revenue.
- Visualised Reports with data lineage across all of your processes from a single pane to know what happened, why it happened and what to do to improve the situation
- Maximise profitability with Order Composition Analyses or recommendations to your staff to nudge guests to order items that will improve their experience while positively impacting your returns
- KPI Tracking & Leaderboards at executive, managerial & operational levels
![Order Management](/assets/dine-in/order-management.png)
Restaurant Point of Sale & Kitchen Display System (KDS)
Order Fulfillment & Management
Manage Front-of-House operations
Streamline Back-of-House processes
Multiscreen Kitchen Management Software (KDS)
Intelligent Order Routing to relevant sections of your operations
![Online Marketplace Integrations](/assets/dine-in/integrations.png)
Online Food Ordering & Delivery Management System
Online Marketplace Integrations
Ensure synchronisation among your marketplace & delivery apps.
Manage your online orders across all virtual brands, locations & marketplace apps from a single pane
- Choose to either manually or automatically accept all orders from online marketplaces
- Manage deliveries without 3rd party partners
- Mark online stores available/not available at any time
- Receive automatic alerts when your stores go offline unexpectedly
![Menu Management](/assets/dine-in/menu-management.png)
Menu Management System
Menu Management
- Centralise the management of your menu items across all brands and delivery apps
- Manage & update menu items, prices and modifiers across your virtual brands, locations from a single pane
- Create new recipes and sub-recipes of menu items
- Mark menu items as unavailable from a single pane
![Table Reservation](/assets/dine-in/table-reservation.png)
![Table Reservation](/assets/dine-in/table-reservation.png)
Restaurant Table Reservation System
Table Reservation Management
Allow your customers to make online reservations directly from My App
Monitor the Table Availability and Occupancy
Cut costs for stand alone Reservation solution
![Quality Control](/assets/dine-in/quality-control.png)
![Quality Control](/assets/dine-in/quality-control-mob.webp)
Enterprise Quality Control & Auditing Software
Quality Control & Auditing
Control the quality and efficiency of your staff by creating personalized checklists
Schedule times, dates and locations for filling out checklists by your teams
View checklist results in the form of simple reports for further analyses
![Finance And Accounting](/assets/dine-in/finance-and-accounting.png)
Enterprise Financial & Accounting Software
AI-Powered Finance & Accounting
- Enterprise-grade accounting
- Crypto accounting
- Payment link generation
- Automated invoices
- Customisable dashboards & advanced reporting
- Notifications
- Physical & digital asset tracking
![My App](/assets/dine-in/my-app.png)
Restaurant White-labeled Application
MyApp
Boost orders, not commissions
- Take control of your direct channels
- Receive online orders directly
- Save 30% delivery app service fees per order
Online Payment Solutions
Retail Payments
Generate Online Bills with Payment Links or QR Code
Contactless Bill Placement on a payment point with QR Codes or NFC Tags
Support for Multiple Currencies (over 25 currencies)
Multiple Card Payment Options
Seamless Online Payments
Accept Cryptocurrency payments
![Card](/assets/dine-in/payment-methods/visa.webp)
![Card](/assets/dine-in/payment-methods/mastercard.webp)
![Card](/assets/dine-in/payment-methods/applepay.webp)
![Card](/assets/dine-in/payment-methods/googlepay.webp)
![Card](/assets/dine-in/payment-methods/unionpay.webp)
![Card](/assets/dine-in/payment-methods/american-express.webp)
![Card](/assets/dine-in/payment-methods/metamask.webp)